Frequently Asked Questions

Everything you need to know about bringing comfort home.

What materials are used in LiberNovo furniture?

We prioritize sustainability and durability, using FSC-certified hardwoods, premium organic textiles, and non-toxic finishes to ensure your home remains a safe sanctuary.

How long will it take to receive my order?

Standard shipping for home decor items typically takes 3-7 business days, while larger furniture pieces require white-glove delivery which usually arrives within 2-3 weeks.

Do you offer a warranty on your products?

Yes, all LiberNovo furniture comes with a comprehensive 5-year limited warranty covering structural defects and craftsmanship to give you total peace of mind.

What is your return policy for home goods?

We offer a 30-day 'Love Your Home' guarantee. If you are not completely satisfied, you can return your items in their original packaging for a full refund or exchange.

Can I track my furniture delivery in real-time?

Absolutely. Once your order ships, you will receive a tracking link via email. For large furniture, our delivery partners will also call you to schedule a specific arrival window.

Do you offer assembly services?

Most of our large furniture includes complimentary white-glove delivery, which features professional assembly and removal of all packaging materials.